Fridge not cooling but the light works
The cabinet has power but the sealed system is not running. Usually a failed start relay, a burnt compressor winding, or a refrigerant leak. The cheapest of these is the relay, so we test in that order.
Al Satwa, Dubai — since 1996
Refrigerator Repair In Dubai
A fridge that stops cooling in Dubai costs you a full load of food within hours, which is why refrigerator breakdowns get emergency priority from us. Naveed Electronics has repaired single-door, double-door, side-by-side and built-in refrigerators and freezers across Dubai since 1996 — on site, in one visit wherever possible, with a written warranty on the parts we fit.
Same-day serviceMost Dubai jobs attended within 2–4 hours
- 30
- Years repairing in Dubai
- 90
- Day parts & labour warranty
- 1
- Visit for most repairs
- 4
- Emirates covered
Common faults
What is yours doing?
Find your symptom below. Each one tells you the usual cause, so you know roughly what you are dealing with before you call.
Freezer works, fridge section warm
Almost always a blocked evaporator or a failed defrost system, so cold air never reaches the fridge compartment. Often a fan or defrost heater, not a compressor.
Ice building up at the back of the freezer
The auto-defrost cycle has stopped. A defrost heater, thermostat or timer has failed and frost is choking the airflow.
Water pooling under or inside the fridge
A blocked defrost drain, a split water-inlet hose, or a door seal that no longer closes properly and is letting humid Dubai air condense inside.
Loud humming, buzzing or clicking
Clicking every few minutes usually means the compressor is trying to start and failing — a relay or capacitor fault. Attend to this quickly, because repeated failed starts damage the compressor.
Motor runs constantly and never stops
Dirty condenser coils, a failing door seal, or low refrigerant. The unit is working continuously and still not reaching temperature, which drives your electricity bill up sharply.
Scope of work
What we repair
Everything below is handled in-house by our own technicians, not subcontracted out.
- Single-door and double-door refrigerators
- Side-by-side and French-door models
- Built-in and integrated fridges in villa kitchens
- Chest and upright freezers
- Compressor, relay and capacitor replacement
- Refrigerant leak repair and regassing
- Thermostat, defrost timer and heater faults
- Evaporator and condenser fan motors
- Door seal (gasket) replacement
- Water dispensers and ice makers
In detail
Refrigerator Repair In Dubai — what actually goes wrong
The most common fridge fault in Dubai
Condenser coils clogged with dust. The coils at the back or underneath reject heat from the sealed system, and when they are coated the compressor cannot shed heat. The fridge runs constantly, cools poorly, and eventually the compressor overheats and fails. This is entirely preventable with a clean once or twice a year, and it is the first thing we check on any ‘not cooling properly’ call.
Not cooling: how we diagnose it properly
There is a logical order to this and skipping it costs you money. We check power and thermostat, then listen for the compressor attempting to start, then test the start relay and capacitor, then check condenser cleanliness and fan operation, then check for airflow blockage from a frost build-up, and only then test system pressures for a refrigerant leak. A technician who jumps straight to ‘you need gas’ without this sequence is guessing.
Door seals matter more than people think
In Dubai's humidity a perished door gasket lets warm moist air in continuously. The result is frost build-up, a compressor that never switches off, condensation around the door frame, and a noticeably higher DEWA bill. A gasket replacement is one of the cheapest repairs we do and often solves several symptoms at once.
Built-in and integrated refrigerators
Villas across Dubai Hills, Arabian Ranches and Emirates Hills are fitted with integrated European fridges from Bosch, Siemens, Liebherr and Ariston. These need careful removal from the cabinetry, and the door-hinge and furniture-door mounting must be reset correctly afterwards or the door will not seal. We handle these regularly and carry the right tools for cabinet-mounted units.
Pricing
What the repair will cost
We do not publish a fixed price list, because quoting a number before seeing the fault would be guesswork. Here is what actually moves the price, so you can judge whether a quote you are given is fair.
- Which part failedThe single biggest factor. Sensors, switches, seals and elements are inexpensive. Compressors, motors and control boards are not, because the part itself costs a lot.
- Genuine or compatible partOriginal manufacturer parts cost more and last longer. Where a genuine part is discontinued we tell you and let you decide.
- Home visit or workshopMost repairs finish at your home in one visit. Bench work adds collection and return, which we quote up front.
- Built-in or freestandingIntegrated units fitted into cabinetry take longer to remove and refit correctly, which adds labour time.
- Age of the applianceIf a repair would cost more than about half the price of a new unit, we tell you to replace it instead. We would rather lose the job than sell you a bad one.
For refrigerators, a door seal, thermostat, defrost heater or start relay is at the cheap end and is what most 'not cooling' calls turn out to be. Evaporator and condenser fan motors are mid-range. A compressor or a sealed-system leak repair is the expensive end, and on a fridge over about ten years old we will usually advise replacement instead.
How it works in practice: you get a realistic range on the phone, then a fixed quote after diagnosis. Nothing is opened, ordered or charged until you approve that figure.
How it works
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2
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From your call to a working appliance
Tell us the fault
Call or WhatsApp with the brand, model and what it is doing. You get a realistic price range before anyone leaves the workshop.
We arrive with parts
A technician reaches you the same day across most of Dubai, carrying the spares that fail most often on your brand.
You approve the price
We diagnose on site and quote an exact figure. Nothing is charged until you say yes.
Fixed and guaranteed
Most repairs finish in one visit, with a 90-day warranty on parts and labour.
Brand coverage
Brands we service
Samsung, LG, Bosch, Siemens, Whirlpool, Hitachi, Panasonic, Daewoo, Beko, Ariston, General Electric and Super General — plus most other brands sold in the UAE, including built-in European models fitted in Dubai villas and apartments. Send us the model number on WhatsApp and we will confirm before you book.
Coverage
Where we cover
We cover refrigerator repair across Dubai and travel to the northern emirates by appointment:
Questions
Refrigerator Repair In Dubai — answered
My fridge stopped cooling — how fast can you come?
Refrigerator failures are treated as emergencies because food spoils within hours in Dubai. For most of Dubai we attend the same day, usually within two to four hours of your call.
Is it worth repairing an old refrigerator?
Often yes, but not always. If the fault is a relay, thermostat, fan, defrost heater or door seal, repair is clearly worth it. If the compressor has failed on a unit over about ten years old, replacement is usually the better spend and we will say so rather than sell you the repair.
Do you repair refrigerators at home or take them away?
The large majority of fridge repairs are completed at your home in a single visit. We only remove a unit to the workshop when the work needs a bench, and then we collect and return it ourselves.
Can you fix a fridge that is leaking water?
Yes. Water inside the cabinet is usually a blocked defrost drain, and water underneath is usually a drain-pan or hose fault. Both are straightforward and inexpensive to fix once diagnosed correctly.
Do you repair built-in and integrated fridges?
Yes. We work on integrated European units fitted into villa kitchen cabinetry, including Bosch, Siemens, Liebherr, Ariston and Zanussi, and we reset the furniture door and hinges correctly on refitting.
What warranty do you give on fridge repairs?
Ninety days on both parts and labour. If the same fault returns within that period we come back and fix it at no cost.
Other services
We also repair
Broken today? Fixed today.
Call the workshop directly and speak to a technician, not an operator. Lines open 8:00 to 23:00, seven days a week.